Frequently Asked Questions

Question 1

What types of roofs can you install skylights on?

Accepted Answer

We work on all common roof types found in Cape Town — corrugated iron, IBR, Concealed-Fix roof sheeting, tiled, slate, and flat roofs. We also handle timber and concrete upstands for flat roof installations. If you're unsure whether your roof is suitable, contact us and we'll assess it.

Question 2

How long does a skylight installation take?

Accepted Answer

Most standard residential installations are completed in a single day. Larger or more complex jobs — such as multiple skylights, custom sizing, or flat roof upstands — may take two days. We'll give you a clear timeframe when we quote.

Question 3

Do you offer custom-sized skylights?

Accepted Answer

Yes. We supply both standard and custom-sized skylights. If your opening requires a non-standard size, we can source or fabricate a skylight to fit your exact requirements.

Question 4

Will the installation damage my ceiling or interior?

Accepted Answer

We take care to minimise disruption inside your home. Our team works cleanly and tidily, and we protect your interior during the installation. Any minor finishing work required around the opening is included in the job.

Question 5

Can you install skylights on a low-pitch or steep-pitch roof?

Accepted Answer

Yes. We are experienced working on flat, low-pitch, and steep-pitch roofs. The installation method and flashing detail will differ depending on the pitch, but we have the right approach for each.

Question 6

My skylight is leaking — what should I do?

Accepted Answer

Contact us as soon as possible. Leaks are usually caused by failed flashing, a deteriorated seal, or a cracked frame — all of which we can diagnose and repair. In the meantime, place a container to catch any drips and avoid touching the area around the leak.

Question 7

Can you repair a skylight installed by someone else?

Accepted Answer

Yes. We repair and service skylights regardless of who installed them. We'll assess the issue and recommend the most cost-effective fix — whether that's a targeted repair or a full replacement.

Question 8

My skylight has condensation on the inside — is that a problem?

Accepted Answer

Some condensation is normal in humid conditions, but persistent condensation on the inside of the glazing can indicate a failed seal or inadequate ventilation. Contact us and we'll assess whether a repair or replacement is needed.

Question 9

How do I know if my skylight needs replacing rather than repairing?

Accepted Answer

If the glazing is cracked or yellowed, the frame is warped or corroded, or the skylight has been leaking repeatedly despite repairs, replacement is usually the better long-term option. We'll give you an honest assessment and let you decide.

Question 10

How much does a skylight installation cost?

Accepted Answer

The cost depends on the size and type of skylight, your roof type, and the complexity of the installation. We provide free, no-obligation quotes — contact us with your details and we'll give you a clear price.

Question 11

Is the quote really free?

Accepted Answer

Yes, completely free and with no obligation. We'll assess your requirements and provide a written quote. You decide whether to proceed — no pressure.

Question 12

Are there any hidden costs?

Accepted Answer

No. Our quotes are itemised and transparent. The price we quote is the price you pay — we don't add surprise charges after the job.

Question 13

What areas do you service?

Accepted Answer

We work across Cape Town and the greater Western Cape, including the City Bowl, Southern Suburbs, Northern Suburbs, Atlantic Seaboard, Cape Flats, Winelands, Helderberg, West Coast, Saldanha Bay, and as far as Malgas. If you're unsure whether we cover your area, just give us a call — we'll do our best to get to you.

Question 14

Do your skylights come with a warranty?

Accepted Answer

Yes. Our installations are backed by a workmanship warranty. The skylights themselves also carry a manufacturer's warranty. We'll provide full warranty details with your quote.

Question 15

How do I get a quote?

Accepted Answer

You can call us on 081 779 6278, send a WhatsApp to the same number, or fill in the quote request form on our Contact page. We'll get back to you promptly.

Frequently Asked Questions

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